Theory of emotional intelligence by Goleman in the development of citizenship competencies

Abstract

The study analyzed the impact of Goleman's emotional intelligence theory on the development of citizenship competencies, based on the premise that emotional intelligence plays a crucial role in shaping students' citizenship skills. Using a qualitative approach and an action research design, the study involved teachers and eighth-grade students from the San Francisco de Asís Educational Institution in Pamplona, Colombia, as key informants. Semi-structured interviews and field diaries were employed as data collection instruments. The results highlighted a significant contribution to understanding the importance of emotional intelligence in the holistic development of students, particularly in their ability to relate constructively within society and contribute to the creation of more cohesive and peaceful communities. It was concluded that emotional skills and citizenship competencies are essential for peaceful and respectful coexistence. The integration of a pedagogical framework based on emotional intelligence into the educational process showed improvements in key areas such as conflict resolution, assertive communication, and collaboration in social settings.