ATENCION QUALITY IN REPRODUCTIVE HEALTH AND FAMILIAR PLANNING WITH GENDER APPROACH AND INTERCULTURALIDAD IN THE ESTABLISHMENTS OF HEALTH OF CHUPACA AND JUSTICIA PAZ Y VIDA - 2008

Abstract

The research titled “Quality of attention in health reproductive and planning with approach of gender and interculturalidad in the health establishments of Chupaca and Justicia Paz y Vida” had as main targets to determine the health quality attention services of reproductive and familiar planning, to Know the perception of the users on the quality attention received; to determine the barriers and opportunities based in gender and interculturalism. The study is of a analytic descriptive type of transversal cut, had as population the health establishments of Justicia Paz y Vida – Huancayo, and Chupaca.The data were obtained of the survey, semi structured interview and the observation. The main results were that the attention quality offered in the strategy of Sexual Health and Reproductive and Familiar Planning does not satisfy fully the expectations of the users , not answering to the needs of integral health, with high level technical alternatives and respectful of their cultural patterns; that guarantee the resolution of the reason of query in the timely moment and to an accessible cost; that take in account the approaches of interculturalism and gender; To propiciate their self esteem, autonomy, perception and right to health and to decide; and that promote the conscious equitative participation of men in the processes of sexual and reproductive health.It was evidenced the application of norms, values and institutional politics, but they require the involvement of all the social actors to build an adecuated organizational culture which redound in a good quality attention in the human, technical and surroundings dimensions.